We offer a 3 day no-questions-asked money back guarantee on all of our purchases unless otherwise stated in the description, and all returns must be postmarked within 5 days of receipt of goods. (EXCEPTION: By European Union Law, residents of E.U. countries have the right to provide return notification within 14 days from receipt of goods.) If you are interested in returning a purchase, email our store within three days (14 days for E.U. residents) of receiving your item to receive return authorization. Please note returned items must be received in original condition, with original packaging, and buyers are responsible for the risk of loss and cost of postage and insurance for all returned items. A re-stocking charge of up to 5% may be added unless otherwise waived by the seller.
1. Please notify TMA via email or phone within 3 days of receipt to express your desire to return an item.
2. TMA will provide instructions regarding return shipping and will also email you a return shipping label.
3. Once you’ve received your return shipping label, you are responsible for contacting the carrier to arrange pick up within 2-3 business days.
4. TMA will refund your purchase price upon receipt so long as the item is returned in its original condition. We do not accept returns on modified or altered items; however, store credit options are available for rings sized by our jeweler.
5. Should you contact us about a return after the expiration of the 3 day return period, we will consider your request on a case by case basis.